- What is iDonate℠?
iDonate is a convenient way for blood donors to answer the required health history questions prior to donation. On the day of your donation, complete the online questionnaire to save time at your donation. The questionnaire takes about 10 minutes.
- How does it work?
Visit MBC.ORG/iDonate on the day of your donation to review the donor education materials and complete your health history questionnaire. At the end of the questionnaire, you'll receive a receipt with a QR code. Show your receipt containing your QR code to your Donor Specialist at your donation, and your responses will be scanned.
- When can I complete iDonate℠?
iDonate must be completed on the day of your donation. If the questionnaire is completed prior to 12:00 AM on the day of your donation, you will have to complete the questionnaire again at the time of your donation.
- Can I complete iDonate℠ on my phone?
Yes, iDonate can be completed on a phone, tablet, or desktop.
- Do I need to have an appointment to complete iDonate℠?
- Are my responses kept confidential?
Yes. The QR code printed on your receipt can only be read by our staff. Questions and reasons for deferral are also kept confidential.
- Does iDonate℠ tell me if I’m eligible to donate?
No, iDonate does not determine final eligibility. Our staff will review your iDonate responses at the time of your donation and ask follow-up questions, if necessary, to determine eligibility.
- Does iDonate℠ save my responses?
No, iDonate does not save responses. Your receipt containing your QR code is needed for staff to access your responses.
- What if I answer a question incorrectly?
You have the opportunity to correct your answers at any time during the questionnaire by selecting the “Review” button. If you have already completed the questionnaire and printed your receipt, notify a Donor Specialist of your desire to change an answer.
- Will I have to answer the health history questions again when I arrive to donate?
Typically no. In rare cases, you may have to answer the questions again if:
Your iDonate receipt is lost or the QR code cannot be read at time of donation.
iDonate is not completed on the same day as your donation.
Memorial Blood Centers’ computer systems are down at the time of your donation.
- Does iDonate℠ ask different questions than I’d be asked in-person at my donation?
No, iDonate asks the same questions that you are asked in-person at your donation.
- How do I get my iDonate℠ receipt?
After you complete iDonate, the system generates a QR code receipt that can be printed, saved, or emailed. You may also choose to screenshot or bookmark the receipt on your phone. You’ll need to display the QR code at your donation.
- What happens if I lose my iDonate℠ receipt?
If your receipt is lost, you will be asked to complete your health history questionnaire at your donation.
- What if I can’t access iDonate℠ from my work computer?
Memorial Blood Centers makes iDonate available securely through standard protocols, to all internet users. However, access may be restricted on some employer or service provider networks, for reasons of their own. If you have difficulty accessing or completing iDonate online, please contact the technical support team at your organization. Memorial Blood Centers cannot provide technical support outside of our own network boundaries. We apologize for any inconvenience this may cause.
- Why do I have to answer health history questions every time I donate?
Every donor completes the health history questionnaire at every donation to help ensure the safety of the blood supply. Having the most up to date and accurate information on the day of your donation helps protect you, the donor, as well as the recipient of your generous gift.
Let us know what you think about iDonate. Your feedback is welcome, and will be key to ensuring the most convenient and efficient interview process possible. Please complete this form to send us your comments.